We want you to be delighted with your purchase, but if you are not then you have the right to return any item for a refund within 14 days of receipt. This is provided that the product was bought for your home as a Business to Consumer customer and not bought for your business as a Business to Business customer. All items to be returned must be in a fully resalable condition and in their original packaging.
Business to Consumer
The Returns Request Form must be received within 14 days of delivery, see terms and conditions. Please submit the form below completing all necessary details as requested. We will acknowledge receipt and the Customer Care Team will reply within 5 working days.
Please note: Made to order and Made For You products are not eligible for return, damaged or faulty product's will be exchanged.
Business to Business
Products are not eligible for return, see terms and conditions. Faulty or damaged product's will be exchanged.
PLEASE COMPLETE & SUBMIT THE FORM BELOW
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